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Tartan Trader - Engraved Personalised Gifts
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Security


Tartan Trader uses cookies to provide you with a better shopping experience. One of the easiest ways to find out whether a site requires 'cookies' is to disable them in your web browser and then try to make a purchase.

To disable cookies in Internet Explorer:

  • * select the Tools menu
  • * select Options
  • * select the Privacy tab
  • * select the Advanced button
  • * check "override automatic cookie handling"
  • * select "block" for first party and third party cookies
  • * click OK
  • * click OK

The Firefox browser makes disabling cookies much more straightforward:

  • *select the Tools menu
  • *select Options
  • *uncheck "allow sites to use cookies"
  •  

    To make sure your shopping experience is as safe and secure as possible, Tartan Trader uses the following security measures:

    SafeBuy

    Tartan Trader is a SafeBuy member. Being a SafeBuy member means that our website has to conform to the SafeBuy Consumer Code of Practice.

    The SafeBuy Assurance Scheme allows consumers to buy from e-commerce sites, knowing that they are safe and trustworthy.

    In the event that there is an unresolved dispute between a retailer and a consumer, SafeBuy will step in and act as mediators at no charge to either party.

    All SafeBuy members commit to:

  • Adherence to all relevant UK and EU laws with further benefits such as a 14 day 'cooling off' period (where possible)
  • Total privacy of personal data and security of credit card handling
  • Clear presentation of all costs, including delivery charges and VAT
  • Effective communication systems with name, address and contact telephone number
  • Mediation services for consumer complaints provided by SafeBuy and the Chartered Institute of Arbitrators
  •  

    SSL from Go Daddy

This Web site is secured with a GoDaddy.com Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.

Identity and Domain Control Verified

GoDaddy.com has obtained/verified the following information:

  • Tartan Trader Limited legally exists as a valid organization or entity in its Jurisdiction of Incorporation.
  • The name Tartan Trader Limited matches the name on the official government records of the Incorporating Agency.
  • The Registration Number assigned to Tartan Trader Limited by the Incorporating Agency.
  • The identity and address of Tartan Trader Limiteds Registered Agent or Registered Office (as applicable).
  • Tartan Trader Limited owns or has the exclusive right to use the domain name www.tartantrader.co.uk.
  • Tartan Trader Limited has authorized the issuance of this Premium EV SSL certificate.

Site Name

www.tartantrader.co.uk

Certificate Status

Certificate is valid

Certificate-Holding Entity

Organization:
Tartan Trader Limited
Locality:
Wolston, Coventry
State:
Warwickshire
Country:
GB
Jurisdiction of Incorporation:
GB
Registration Number:
SC354387

    If you have any questions/comments about privacy, you can email us.

Our Commitment To Privacy

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from Tartan Trader Limited, contact us, or otherwise use our  services through this website and related services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Royal Mail, DPD or other couriers we may use from time to time.

To fulfil your order, you must provide us with certain information such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us  with additional personal information (for a personalised order of Key rings, for example),  via the product order or by direct contact.

We rely on a number of legal bases to collect, use, and share your information, including:

  • When we use your information to fulfil your order, to settle disputes, or to provide customer support.
  • When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list and newsletter.
  • If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
  • As necessary for the purpose of our  legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as  providing and improving our services. We use your information to provide the services you requested and in our  legitimate interest to improve our services.

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

Service providers.  We engage certain trusted third parties to perform functions and provide services to our business, such as delivery companies and third party suppliers. We will share your personal information with these third parties, but only to the extent necessary to perform their services.

Business transfers. If we sell or merge the business, we may disclose your information as part of that transaction, only to the extent permitted by law.

We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our  legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We  generally keep your data for the following time periods: 7 years.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.

Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Philip Townsend, am the data controller of your personal information. If you have any questions or concerns, you may contact me by post  at:  Tartan Trader Limited, Suite 10, The Hall, Rugby Road, Wolston, Coventry, CV8 3FZ

    Guarantee

    Tartan Trader know that security while shopping on the Internet is really important, so we try to use all security checks at our disposal.

    We are committed to protecting your privacy. We do not disclose your details to third parties and we comply with the Data Protection Act 1998 and the SafeBuy Code of Practice. We only use ‘cookies’ to collect data for the purposes of the shopping cart. 'Cookies' cannot infect your PC with a virus or spyware or send us any information about you or your PC.

    To check that you are in a secure area of our website, look at the bottom of your browser and you will see a closed padlock or an unbroken key. When dealing with the payment of your order, we automatically use secure server software (SSL) which encrypts all the information you input before it is sent to us. This process is constantly being updated to provide the maximum level of security possible.

    When submitting your order you are confirming to purchase goods and allowing Tartan Trader to use your personal details for the purpose of supplying goods. Any information given at the time of ordering may be collected and used for marketing purposes by ourselves. If you would prefer not to receive information about Tartan Trader products please email us.

    All of the information is collected lawfully and in accordance with the UK Data Protection Act 1998. If you have any questions or concerns about privacy matters please email our Privacy Manager.

    We never collect sensitive information about you without your explicit consent.

    We are so confident of the quality of our products and customer service that we offer you a no-quibble 7-day satisfaction guarantee. In the event you are not 100% content with your purchase you can return your goods for either a full refund or replacement.

    The only thing we ask is that the item should be in a resaleable condition.

    Exceptions to the above rule are goods which are custom made and ordered specially.

    If you wish to return goods, please read our returns policy.

    We advise you retain proof of postage when returning items, as we cannot be responsible for postal losses.

    All purchases are thoroughly inspected before shipment.