One of the easiest ways to find out whether a site requires 'cookies' is to disable them in your web browser and then try to make a purchase.
To disable cookies in Internet Explorer:
- * select the Tools menu
- * select Options
- * select the Privacy tab
- * select the Advanced button
- * check "override automatic cookie handling"
- * select "block" for first party and third party cookies
- * click OK
- * click OK
The Firefox browser makes disabling cookies much more straightforward:
- *select the Tools menu
- *select Options
- *uncheck "allow sites to use cookies"
- Adherence to all relevant UK and EU laws with further benefits such as a 14 day 'cooling off' period (where possible)
- Total privacy of personal data and security of credit card handling
- Clear presentation of all costs, including delivery charges and VAT
- Effective communication systems with name, address and contact telephone number
- Mediation services for consumer complaints provided by SafeBuy and the Chartered Institute of Arbitrators
- your name
- address
- phone number
- email address
To make sure your shopping experience is as safe and secure as possible, Tartan Trader uses the following security measures:
1. SafeBuy
Tartan Trader is a SafeBuy member. Being a SafeBuy member means that our website has to conform to the SafeBuy Consumer Code of Practice.
The SafeBuy Assurance Scheme allows consumers to buy from e-commerce sites, knowing that they are safe and trustworthy.
In the event that there is an unresolved dispute between a retailer and a consumer, SafeBuy will step in and act as mediators at no charge to either party.
All SafeBuy members commit to:
2. Thawte Encryption
Tartan Trader is a Thawte SSL 123 Certificated website.
This means that we offer secure communications by encrypting all data to and from the site. Thawte has checked and verified Tartan Trader's registered domain name.
This information is included in the SSL 123 Certificate. This enables you to check the Tartan Trader's validity yourself. You should always check a site's certificate before entering any sensitive information to ensure that your personal details are safe.
If you have any questions/comments about privacy, you can email us.
3. CheckRate
CheckRate uses credit rating companies to find a website’s credit rating and display it. You can see our CheckRate verified hallmark in the top right sidebar with our other security hallmarks on our homepage.
To see our trading status, just click on the CheckRate logo and our CheckRate information will appear in a new window.
Privacy Statement
Tartan Trader is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for two reasons: first, to process your order and second, to provide you with the best possible service.
We will not email you in the future unless you have given us your consent to do so.
You will be able to refuse any marketing emails from Tartan Trader or any affiliated trader in future.
The type of information we will collect about you includes:
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information we hold about you by emailing us. If you find any inaccuracies in our data, we will delete or correct it promptly.
The personal information we hold will be held securely in accordance with our internal security policy, UK law and the SafeBuy Code of Practice.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this from happening. Please note that information collected in this way can be used to identify you unless you modify your browser settings.
Guarantee
Tartan Trader know that security while shopping on the Internet is really important, so we try to use all security checks at our disposal.
We are committed to protecting your privacy. We do not disclose your details to third parties and we comply with the Data Protection Act 1998 and the SafeBuy Code of Practice. We only use ‘cookies’ to collect data for the purposes of the shopping cart. 'Cookies' cannot infect your PC with a virus or spyware or send us any information about you or your PC.
To check that you are in a secure area of our website, look at the bottom of your browser and you will see a closed padlock or an unbroken key. When dealing with the payment of your order, we automatically use secure server software (SSL) which encrypts all the information you input before it is sent to us. This process is constantly being updated to provide the maximum level of security possible.
When submitting your order you are confirming to purchase goods and allowing Tartan Trader to use your personal details for the purpose of supplying goods. Any information given at the time of ordering may be collected and used for marketing purposes by ourselves. If you would prefer not to receive information about Tartan Trader products please email us.
All of the information is collected lawfully and in accordance with the UK Data Protection Act 1998. If you have any questions or concerns about privacy matters please email our Privacy Manager.
We never collect sensitive information about you without your explicit consent.
We are so confident of the quality of our products and customer service that we offer you a no-quibble 7-day satisfaction guarantee. In the event you are not 100% content with your purchase you can return your goods for either a full refund or replacement.
The only thing we ask is that the item should be in a resaleable condition.
Exceptions to the above rule are goods which are custom made and ordered specially.
If you wish to return goods, please read our returns policy.
We advise you retain proof of postage when returning items, as we cannot be responsible for postal losses.
All purchases are thoroughly inspected before shipment.
